House Rules

These rules have been created to ensure the comfort of all guests and to protect the properties. Please follow them throughout your stay.

General Rules

• Smoking is prohibited inside the properties. Designated smoking areas are available outside.
• Parties and events are not permitted without prior agreement.
• Quiet hours must be observed between 22:00 - 08:00.
• Number of guests cannot exceed the maximum capacity declared at booking.
• Visitors who are not staying at the property are not permitted without prior approval.

Check-in / Check-out

• Check-in: from 16:00
• Check-out: until 10:00
• Please notify us of your approximate arrival time
• Upon departure, leave the keys in the indicated location and make sure all doors and windows are closed

Hot Tub / Jacuzzi Use

• Shower before entering the water
• Do not use soap, oils or other substances in the water
• Maximum recommended time: 20-30 minutes
• Do not leave children unsupervised
• Do not consume excessive alcohol before or during use
• Report any problems or malfunctions immediately

Kitchen

• The kitchen is fully equipped for meal preparation
• Please wash the dishes used before departure
• Do not leave perishable food in the refrigerator
• Dispose of garbage in the designated containers

Pets

• Pets are only accepted at certain properties and with prior agreement
• An additional cleaning fee applies
• Pets are not allowed on furniture or beds
• You are responsible for cleaning up any "accidents"
• Pets must not be left alone in the property
• Important: Although some properties have fenced yards, the fence may have gates or openings. We do not assume responsibility if your pet escapes from the yard.

Parking and Outdoors

• Park only in designated areas
• Do not light fires outside of designated areas (barbecue, fire pit)
• Respect nature and do not litter
• Keep gates closed if the property is fenced

Safety

• Familiarize yourself with emergency exits
• Do not tamper with electrical or gas installations
• In case of emergency, call 112
• Keep valuables safe (we are not responsible for losses or theft)

Electric Heating (NOBO)

Some properties are equipped with NOBO electric convectors. Please follow these rules for your safety:

• Never cover the convectors with clothes, towels or other materials - fire hazard!
• Do not place wet towels on convectors to dry them
• Do not modify the thermostat settings - they are calibrated for optimal comfort
• Maintain a minimum distance of 50 cm between the convector and any combustible material
• If you notice any problems with the heating, contact us immediately

Household Water

• Sturzul Negru, La Pomme, Cabana Rustica: Tap water is NOT drinkable. Bottled drinking water is provided.
• Casa Panorama: Tap water is drinkable.
• At all properties, water is safe for showering, washing and other household uses.

Upon Departure

• Collect all personal belongings
• Leave the property in a reasonable state of order
• Turn off all lights and electrical appliances
• Close all doors and windows
• Leave the keys according to the instructions received

Damages and Violations

Any damage caused to the property will be assessed and billed accordingly. Serious violation of the rules may result in immediate termination of your stay without refund.