1. General Information
These terms and conditions govern the use of the airsylvania.com website and the accommodation services provided by S.C. SEO EXPERTS SRL, based in Romania.
By accessing the website and making a reservation, you implicitly accept these terms and conditions.
2. Reservations
Reservations can be made online through the booking.airsylvania.com platform or by phone.
A reservation is considered confirmed only after receiving payment (deposit or full amount, depending on the applicable policy).
Prices displayed include VAT and all applicable taxes, unless otherwise specified.
3. Payments
We accept payments via:
- Credit/debit card (online)
- Bank transfer
- Cash (at check-in, only for remaining balance)
For most reservations, a deposit of 30-50% of the total value is required. The balance is paid before or at check-in.
4. Check-in / Check-out
Check-in: from 4:00 PM
Check-out: until 11:00 AM
For different times, please contact us in advance. Flexibility depends on availability and may involve additional costs.
5. Cancellations and Modifications
The cancellation policy varies depending on the property and period. Please consult the dedicated page: Cancellation Policy.
Reservation modifications (dates, number of guests) are possible subject to availability and may involve price differences.
6. Responsibilities
Guests are responsible for:
- Complying with house rules
- Any damage caused to the property
- Their own behavior and that of their companions
- Respecting neighbors and public peace
Airsylvania is responsible for:
- Providing accommodation as described
- Cleanliness and sanitation of the property
- Functionality of mentioned facilities
- Assistance in case of problems during the stay
7. Limitation of Liability
Airsylvania is not responsible for:
- Loss or theft of personal belongings
- Accidents caused by guest negligence
- Utility interruptions due to reasons beyond our control
- Unfavorable weather conditions
8. Data Protection
Personal data collected is processed in accordance with GDPR. For details, please consult our Cookie Policy.
9. Disputes
Any disputes will be resolved amicably. Otherwise, jurisdiction lies with the courts of Romania.
10. Contact
For questions regarding these terms:
Email: hello@airsylvania.com
Phone: +40 745 474 358